# Events

## Events

Catch us at the biggest retail and eCommerce events, where we dive into the latest post-purchase trends. From shipping and returns to customer loyalty, we’re sharing insights, connecting with experts, and shaping what’s next.

## DELIVER Europe 2026

DELIVER Europe is the leading matchmaking event for the retail and supply chain community, bringing together top retailers, brands, logistics providers, and technology partners through curated 1-to-1 meetings, networking, and thought leadership sessions.

[Read more: DELIVER Europe 2026](/content/deliver-europe-2026/index.html)

## Shoptalk Fall 2026

Join parcelLab at Shoptalk Fall 2026 in Nashville from September 29 to October 1. Connect with our team through hosted meetings to discuss post-purchase strategy, attend the CX Mixer for networking and drinks, or explore US shipping insights at our FedEx co-hosted evening at Tecovas.

[Read more: Shoptalk Fall 2026](/content/shoptalk-fall-2026/index.html)

## eTail Boston 2026

eTail is a leading eCommerce and omnichannel retail conference where top retail minds meet, collaborate, and learn about current disruptions and future changes in the industry.

[Read more: eTail Boston 2026](/content/etail-boston-2026/index.html)

## Minneapolis Customer Festival

Join us in Minneapolis for parcelLab’s first U.S. Customer Day, a curated experience for post-purchase and CX leaders. Expect peer conversations, peak season prep, hands-on product workshops, roadmap previews, and an exciting outing at the Minnesota State Fair.

[Read more: Minneapolis Customer Festival](/content/minneapolis-customer-festival/index.html)

## Goodbye WISMO

Hallo KI-gestützter Kundenservice.

[Read more: Goodbye WISMO](/content/k5-future-retail-conference-2026/index.html)

## View events

Explore the future of post-purchase at top retail and eCommerce events.

### Barcelona Customer Day

[Barcelona Customer Day](/content/barcelona-customer-day-2026/index.html)
- **Location:** Barcelona, Spain
- **Event date:** October 14, 2026

### Shoptalk Fall 2026

[Shoptalk Fall 2026](/content/shoptalk-fall-2026/index.html)
- **Location:** Nashville
- **Event date:** September 29 – October 1, 2026

### Customer Day Köln

[Customer Day Köln](/content/customer-day-koln-2026/index.html)
- **Location:** Cologne, Germany
- **Event date:** September 3, 2026

### Minneapolis Customer Festival

[Minneapolis Customer Festival](/content/minneapolis-customer-festival/index.html)
- **Location:** Minneapolis, MN
- **Event date:** September 1 – 3, 2026

### eTail Boston 2026

[eTail Boston 2026](/content/etail-boston-2026/index.html)
- **Location:** Boston, USA
- **Event date:** August 10 – 12, 2026

### London Customer Day

[London Customer Day](/content/london-customer-day-2026/index.html)
- **Location:** London, UK
- **Event date:** June 24, 2026

### Goodbye WISMO

[Goodbye WISMO](/content/k5-future-retail-conference-2026/index.html)
- **Location:** Berlin (Estrel Congress Center)
- **Event date:** June 23 – 24, 2026

### The Best Retail Brands Aren’t at the Conference

[The Best Retail Brands Aren’t at the Conference](/content/executive-cruise-barcelona-2026-parcellab/index.html)
- **Location:** Barcelona, Spain
- **Event date:** June 9, 2026

## Meet our speakers

### Louisa Treutle

**[Louisa Treutle](/content/people/louisa-treutle/index.html)**  
Team Lead Customer Care, Kapten & Son

### Anton Eder

**[Anton Eder](/content/people/anton-eder-2/index.html)**  
Co-Founder, parcelLab

### Bjoern Kirchner

**[Bjoern Kirchner](/content/people/bjoern-kirchner/index.html)**  
Corporate Vice President, Supply Chain Management, Henkel

### Angus Knights

**[Angus Knights](/content/people/angus-knights/index.html)**  
VP of Product, parcelLab

### Benjamin Messner

**[Benjamin Messner](/content/people/benjamin-messner/index.html)**  
Director of eCommerce, Bogner

### Laura Kremer

**[Laura Kremer](/content/people/laura-kremer/index.html)**  
eCommerce Influencer & Host, Kandu GmbH

### Isabella Nowicki

**[Isabella Nowicki](/content/people/isabella-nowicki/index.html)**  
Team Lead eCommerce, Rich & Royal

### Stefanie Holzwarth

**[Stefanie Holzwarth](/content/people/stefanie-holzwarth/index.html)**  
Product Owner e-Shop, Englehorn

### Scott Streit

**[Scott Streit](/content/people/scott-streit/index.html)**  
Director of Software Engineering, Yeti

### Jade Roberts

**[Jade Roberts](/content/people/jade-roberts/index.html)**  
General Manager, Customer Experience, Monica Vinader