London Customer Day

Look forward to an exceptional day where you can meet like-minded individuals, network, and learn. The event will feature success stories and best practices from parcelLab customers, as well as the opportunity to explore our products and features at the parcelLab Expo - our interactive workshop designed specifically for our customers.

Location: London, UK
Event date: October 16, 2025

Event summary

We are thrilled to invite you to our upcoming parcelLab Customer Day in London!

Mark your calendar and get ready for an unforgettable experience:

📅 Date: Thursday 16 October
⏰ Time: 14:00 – 17:45 + Please join us for Ping Pong, Pizza, and Drinks after at Bounce Ping Pong, Farringdon
🏠 Venue: Wallacespace, Clerkenwell Green

Expect a day full of peer interactions, brands’ use cases, and best practices and insights from our parcelLab experts helping to enhance your skills and knowledge that you can apply to your Customer Experience now.

Agenda

14:00 – 14:30: Networking and Coffee
14:30 – 14:45: Welcome with Mark Lawson
14:45 – 15:15: Customer Panel – Insights into the world of post-purchase
15:15 – 15:45: Coffee Break
15:45 – 17:15: parcelLab EXPO with parcelLab’s Experts
17:15 – 17:45: What’s to come – Product Roadmap Update
18:00: Join us at Bounce for ping pong, pizza, and drinks

Your questions, answered

Who should attend Customer Days?

All parcelLab customers are invited. Anyone collaborating with parcelLab is welcome. Since space is limited, we kindly ask for individual registration. The event is not open to parcelLab partners, media, or other service providers.

Can my team attend the event?

You’re welcome to bring members of your team whom you believe would benefit from the event. However, since spots are limited, please ensure each participant registers individually to secure their spot.

Will the event be recorded?

No, the event will not be recorded. We aim to provide our customers with a safe space to exchange and discuss their topics, concerns, and new ideas. Therefore, all discussions and presentations are accessible only to event participants.

How do I register?

Fill out the form above – after registration, you’ll receive a confirmation email with all the important details. We’ll keep you updated on all event developments via email.

How can I become a speaker and share my experiences with other retailers?

If you’re a parcelLab customer willing to share your experiences with other brands and receive feedback, please email us at events@parcelLab.com. We’ll respond within 1-2 business days and do our best to include you in the agenda of this event or our next Customer Day agenda.