Events Archive - parcelLab
Events
Events
Catch us at the biggest retail and eCommerce events, where we dive into the latest post-purchase trends. From shipping and returns to customer loyalty, we’re sharing insights, connecting with experts, and shaping what’s next.
DELIVER Europe 2026
DELIVER Europe is the leading matchmaking event for the retail and supply chain community, bringing together top retailers, brands, logistics providers, and technology partners through curated 1-to-1 meetings, networking, and thought leadership sessions.
Read more: DELIVER Europe 2026
Shoptalk Fall 2026
Join parcelLab at Shoptalk Fall 2026 in Nashville from September 29 to October 1. Connect with our team through hosted meetings to discuss post-purchase strategy, attend the CX Mixer for networking and drinks, or explore US shipping insights at our FedEx co-hosted evening at Tecovas.
eTail Boston 2026
eTail is a leading eCommerce and omnichannel retail conference where top retail minds meet, collaborate, and learn about current disruptions and future changes in the industry.
Minneapolis Customer Festival
Join us in Minneapolis for parcelLab’s first U.S. Customer Day, a curated experience for post-purchase and CX leaders. Expect peer conversations, peak season prep, hands-on product workshops, roadmap previews, and an exciting outing at the Minnesota State Fair.
Read more: Minneapolis Customer Festival
Goodbye WISMO
Hallo KI-gestützter Kundenservice.
View events
Explore the future of post-purchase at top retail and eCommerce events.
Barcelona Customer Day
- Location: Barcelona, Spain
- Event date: October 14, 2026
Shoptalk Fall 2026
- Location: Nashville
- Event date: September 29 – October 1, 2026
Customer Day Köln
- Location: Cologne, Germany
- Event date: September 3, 2026
Minneapolis Customer Festival
- Location: Minneapolis, MN
- Event date: September 1 – 3, 2026
eTail Boston 2026
- Location: Boston, USA
- Event date: August 10 – 12, 2026
London Customer Day
- Location: London, UK
- Event date: June 24, 2026
Goodbye WISMO
- Location: Berlin (Estrel Congress Center)
- Event date: June 23 – 24, 2026
The Best Retail Brands Aren’t at the Conference
The Best Retail Brands Aren’t at the Conference
- Location: Barcelona, Spain
- Event date: June 9, 2026
Meet our speakers
Louisa Treutle
Louisa Treutle
Team Lead Customer Care, Kapten & Son
Anton Eder
Anton Eder
Co-Founder, parcelLab
Bjoern Kirchner
Bjoern Kirchner
Corporate Vice President, Supply Chain Management, Henkel
Angus Knights
Angus Knights
VP of Product, parcelLab
Benjamin Messner
Benjamin Messner
Director of eCommerce, Bogner
Laura Kremer
Laura Kremer
eCommerce Influencer & Host, Kandu GmbH
Isabella Nowicki
Isabella Nowicki
Team Lead eCommerce, Rich & Royal
Stefanie Holzwarth
Stefanie Holzwarth
Product Owner e-Shop, Englehorn
Scott Streit
Scott Streit
Director of Software Engineering, Yeti
Jade Roberts
Jade Roberts
General Manager, Customer Experience, Monica Vinader